With Christmas and New Years just around the corner it's the perfect time to reflect on the year that was and the one that is to come.
We hope you have had the opportunity to experience joy and make many wonderful memories in 2019. We also know that life brings all of us disappointment and sadness from time to time. We wanted to take this time to reach out to all of you to say THANK YOU for being part of our journey. For being there to celebrate the highest of highs and walk with us through the tough times.
Anyone in small business will tell you that they do it out of passion for the opportunity to use the gifts they have to serve others in their time of need. Sometimes the days are full of really fun stories. Sometimes mixed in the middle of all of that are tough days. In a social media driven world, no one wants to say that, because we all want to put on a face of being perfect. That isn't real life. And since we are real people, part of our thank you is directed to those that stuck with us when we were having a tough day. If we miss the mark in a product or service, the reason we've been here since 1973 is the fact that we always make it right. Perfect isn't possible, but honor is. We promise to bring that to you every chance we get. It's what has allowed us the honor of being in business for almost 50 years.
This holiday season, thank you for the honor of serving you and your family. Thank you for the honor of getting to know you and developing a relationship with you. Thank you for the honor of earning your trust, your business, and for our phone ringing with your voice on the other end of it.
We love what we do, our team members, and who we have the opportunity to serve. We are truly looking forward to more wonderful memories made in 2020, and being able to continue to walk with you on your journey through life.
If by chance we don't see or hear from you until after the New Year, have a wonderful holiday season. If you need help before then? Dial 716-679-0080 and we'll make sure to have the voice on our end ready for the needs on yours.
Thank you for being you, and trusting us.
The Gugino Plumbing, Heating & Air Conditioning Team.
A new season is certainly settling in!
With the first snow behind us, it is an important reminder of whats yet to come. Before we are all knee deep in the white stuff, a preventative maintenance visit for your furnace is important.
Give our team a call today, 716-679-0080, to schedule your appointment.
We'd be happy to answer any questions you might have, and set a time up for us to get you ready to be cozy inside while the winds whirl and snow flies outside!
Patience and the process.
Thank you for yours...and in trusting ours.
When fall rolls in with its cooler temperatures so do the calls from our wonderful customers. From the moment the wheels on our service trucks roll out each day, until they pull back in, you are on our mind. As the calls come in, we have to process them in the order that we feel best meets the needs of our customers.
That said, if an elderly customer calls and shares they are having trouble with their furnace producing the heat it is supposed to, that will jump the line of our service calls ahead of routine things that can happen. Those routine calls can be a leaky faucet, the installation of a newer item that still has an old item working correctly, or maybe the installation of an off-season product (air conditioning in the fall, or furnace in the summer).
More emergent comes before preference.
We will always do our best to get to our customers as fast as we can, do the best job we can, and hope to make you all smile with our service plans. From time to time our calendar doesn't connect with yours, and we totally understand you needing to call someone else to take care of your plumbing, heating or cooling needs.
We wanted to take a moment today to say thank you for your understanding.
Thank you for your patience and trusting our process.
It's helped us serve our communities since 1973, honoring people the very best we can.
You are a treasure to serve, and we will always be thankful for all of you.
Have a great day!
-The Gugino Plumbing, Heating & Air Conditioning Team.
Of being present and having a presence.
Since 1973 and every day after.
That's always been our heartbeat since we opened our doors. To be there for you, your family, and your friends. To answer your questions and help fix your plumbing, heating and air conditioning challenges.
We know you have a choice when it comes to those moments.
When you make the decision that it's our team you are trusting to lean on?
We're humbled and grateful.
We're honored that you allow us the opportunity to extend our tradition another day, another week, and another year.
Thank you for your continued trust in our team.
We love what we do, and the opportunity to be there for you.
-The Gugino Plumbing, Heating, & Air Conditioning Team
Did you know that your furnace needs more than just a filter change? Having a licensed professional HVAC technician perform a seasonal maintenance check-up on your furnace will help it run more efficiently and safely than if you just swap out the old filter with a new one. Take the time today to make an appointment to schedule your visit. Our team would be honored to be your HVAC expert of choice.
You can sense the change in the seasons coming, can't you? The nights are getting cooler, the breeze is so comfortable, and the fragrance of fall is beginning to fill the air.
With these reminders from Mother Nature comes the usual list of things to do at home to prepare for the next season. Other than the Pumpkin lattes, pulling the sweaters out again, and yelling "Let's Go Buffalo!" for our beloved Buffalo Bills...there comes the home front list.
On that list, amongst many things, should be a seasonal maintenance check-up for your furnace. If you haven't thought of it yet, it's an important item to have done for the safety and efficiency of your home's heating system.
You can pre-schedule that visit by calling our team at 716-679-0080 today.
We look forward to speaking with you!
-The Gugino Plumbing, Heating & Air Conditioning Team.
Did you know?
The National Fuel Conservation Incentive Program could save you money. Click the link below to learn more about these money and energy saving possibilities from National Fuel.
Life is busy.
It's more fun to spend time with friends and family, so we created a way for you to pay your bill any hour of the day that works for you.
Here's how you can pay your bill with us online.
Click the button below to learn more:
And then go enjoy some fun family/friend time!
Our greatest joy.
Yes, it's creating comfort.
A warm home on a cool evening.
A cool home on a humid night.
A steady stream of water from a faucet that doesn't leak.
A toilet that flushes properly.
A sump pump that works effectively.
But it's far more than the way these items work in your home.
It's knowing you have less to worry about when you come home, because you've trusted us as your plumbing, heating & air conditioning team of choice along the way.
It's the comfort of knowing you can spend time with someone (family & friends), not worrying about how to fix something (Heat, AC, Toilets, etc...)
Thank you for your continued confidence, trust, and friendship.
We love creating comfort for you.
Have a great day!
Why A Blog?
Because we care about you. We'll post tips on how to care for & keep up with everything plumbing, heating, & air conditioning. We'll also share design ideas so that you can start game-planning the Kitchen or Bath of your dreams! And if you get stuck…we're here for you. Anytime. THANK YOU for your continued trust and confidence. It's our honor to serve you!